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My Kind of Rebate

To say I have a love-hate relationship with rebates would only be halfway truthful. You can drop the love part. My experience with rebates generally involves going to the trouble to fill one out only to never hear from the company again; starting to fill one out but having misplaced or thrown out the box with its barcode, or the ...

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Degree Days

I hope that most of the readers are familiar with the words DEGREE DAY, but if not I will give you a quick overview of the meaning. A heating or cooling degree day is of measurement to determine how hot or cold the temperature has been over a 24-hour cycle. Whenever the temperature is below 65°F, you have what is ...

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Two-Stage

By George Lanthier Here’s an updated article from 1992 that still makes sense. I’ve been a great advocate of “two-stage” operation for a long time. I really think that a commercial burner with low-hi operation is great (if you can’t afford full modulation) and I’m still hoping to see more use of a two-stage residential oilburner before my career ends. ...

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Let the Shows Begin

Spring is almost here, but for heating oil dealers the last five months or so have been too much like spring and not enough like winter. Fortunately, oil prices have been very low, generating at least a little bit of margin opportunity as well as greater satisfaction with our core fuel among customers. On the plus side, oil prices are ...

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The Effects of Corrosion and Scale

I know many of you have dealt with some kind of corrosion or scale issue, but perhaps you have never heard about how the efficiency of a heating system is affected by corrosion or scale build-up. I think my first exposure to the term corrosion came when I was a little younger and my ‘52 Ford failed to start. My ...

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Bobtails

Shane Sweet Bobtails. They are the life blood of the retail propane business.  In February I had a chance to sit down with Roger Smith, V.P. & General Manager of Kurtz Truck Equipment, based in Marathon, New York, and we talked bobtails for a few minutes. “Back in the Day, the company I was with at the time, who had ...

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Let Veterans Serve You Again

In the Business News section there’s an item on an API program, “Veterans Energy Pipeline,” which is designed to link up veterans with job opportunities in the oil and gas industry. As that stands now, the API focus appears to stop at the refinery where downstream is concerned. I plan on talking to API a bit and with some other ...

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THE PRICE IS RIGHT

Wow, who would ever believe in 2016 that we would see oil and propane prices drop to the prices that we are experiencing? The last time I checked oil was at $26 per barrel; which I’m told was last seen about nine years ago. And with oil… on Jan. 20, 2016, I paid $1.67 per gallon and a year ago ...

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The Care and Use of Combustion Test Equipment

George Lanthier This article has been printed a few times and its always been a very popular piece and answers some questions that constantly come up when doing combustion testing on oil, gas and LP. This material was originally published in The Councilor of the Better Home Heat Council of Massachusetts in 1979 and then in Fueloil & Oil Heat, ...

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Service/Sales Technician

By Charles Bursey Sr. Many of you will probably wonder what this article will be about, because the title really references two separate skills—or so I’m told. I’ve been told many times during my career that sales and service are two totally different positions. However, I will always remember being told by my mentor, Al, that a customer will always ...

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