Author Archives: The Staff

Beyond wrenches, Part IV

FeaturesInformation technology can help increase the productivity of service techsBy Tom Duffe This article is Part 4 of a 4-part series. Parts 1, 2 and 3 addressed information technology tools to help make dispatchers, drivers and CSRs more productive. The focus of this article is how those tools can help make service technicians more productive.Typically, a more knowledgeable, more experienced ...

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Basic draft, Part II

FeaturesBy George Lanthier In Part I, we established a lot of rules for draft and ended up by talking about outside air and the fact that although I’m the world’s greatest believer that you must have plenty of draft for combustion, I’m not an advocate of outside air. It’s funny, because over the years in my ruminations about combustion air ...

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Tip-top tanks

FeaturesModern technology makes remote automatic tank-gauging a viable storage optionBy Bill Pierce Manual gauging operations, especially on large, remote tanks, has always been a challenge for operators. Weather factors, including snow and ice on ladders, stairways and tank tops, make the job even more difficult and dangerous, especially in snowy regions like the Northeastern United States and Canada.However, fuel oil ...

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Volkswagen dealership flaunts waste-oil-fired radiant heating system

Features Remember Volkswagen’s ‘Fahrvergnügen” ad campaign? Translated, it means ‘driving with zeal.” Today, the automaker insists that the same sense of excitement happen in the showroom, and has invested with zeal to make it happen.‘We want our new showrooms to be gems, a thrill for buyers and places of exquisite comfort,” said Frank Maguire, vice president of sales and marketing ...

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Learning the ins and out of air movement can ease installations

FeaturesBasic draft, Part 1By George Lanthier Over the years, I’ve written a lot of articles on draft and combustion, so many in fact they became the basis for one of my books, COMBUSTION & Oil Burning Equipment. Although oilheat service technicians have to know a lot about controls to systems to metal working and even some carpentry to get the ...

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Managing your risk

FeaturesSeries to focus on the fundamentals of energy risk managementBy James M. Burr This is the first in a series of articles on energy risk management. These articles will cover the fundamentals of futures, options, swaps, basis and spreads. Each of these tools will be analyzed as to how they can be used to protect various areas of risk. We ...

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From disaster, inspiration

FeaturesBoiler mishap 40 years ago led to the creation of Hydrolevel Company On Oct. 2, 1962, a boiler explosion claimed the lives of 21 people at a New York Telephone building in Manhattan. The disaster, caused by an undetected low-water condition, forever changed the way all steam boilers, from that point, were manufactured and installed as New York Telephone searched ...

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Work Truck Show 2005

FeaturesExpo to run concurrently with NTEA’s 41st convention The Work Truck Show 2005, in conjunction with the Annual National Truck Equipment Association Convention, has been scheduled for March 2-4 at the Indiana Convention Center and RCA Dome in Indianapolis. It is the only business-to-business event exclusively dedicated to the Class 1-8 truck and transportation equipment industry.Hundreds of exhibitors will display ...

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