For years, RW Beckett has published product warranty information on documents such as manuals and catalogs. While these documents had the recent warranty information at the time they were printed, the very nature of printing these documents (either in a physical copy or in a PDF) made it difficult to ensure that customers always had the most up-to-date information. “We’re pleased to announce that we’ve taken the necessary steps to address this,” Fred Hunt, Director of Sales and Marketing, R.W. Beckett Corp., announced.
As of August 1, 2022, the most up-to-date product warranty information is available 24/7 at BeckettCorp.com/support/warranty and supersedes any and all previously issued warranty documents. “Putting our warranty information in a web page format allows us to maintain it in real-time, so you can always refer to it to get the very latest information,” Hunt said in an email announcement. “Additionally, as our product line expands with additional offerings from new product introductions and key acquisitions such as Westwood Products, we can easily update the warranty information on the page. “All of our printed documents which reference warranty information will now include the URL above for easy reference as well as a QR Code which you will be able to scan with your mobile device for access to the same page.”