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Lost and…Found?

Some of you might find the headline on this column strange, but I can assure you that by the end you will have a clear understanding of its meaning.  Let’s look at the “lost” part first. It refers to lost employees, and how or why a fuel dealer loses them. ...

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NEFI’s New Era

Those of you on the fuel oil side of the business probably know the New England Fuel Institute, known by most as “NEFI.” If your company is a heating oil retailer in the Northeast, your company is, or at one time has been, a member of this association, writes columnist ...

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Wi-Fi Comes to HVAC

Before I begin to elaborate on this subject, let’s review just what Wi-Fi is. According to PC Magazine’s encyclopedia of technology terms, Wi-Fi is “the standard wireless local area network (WLAN) technology for connecting computers and myriad electronic devices to each other and to the Internet…  Every laptop, tablet and ...

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We Need to Keep Fighting

Many people think lobbying in Washington, D.C., is unamerican and only protects special interests of big corporations. My experiences tell me just the opposite. Sure, big business wants to protect their interests, but many smaller family-owned businesses need to protect their families, their employees, and their industry. This point was ...

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