Blog

When it comes to designing your website, it’s crucial to make the ordering process as simple and seamless to navigate as possible for your customers. Starting with how customers place and complete the order from the checkout page. After all, the checkout page is where customers ultimately decide to place an order. In some cases, they are placing a will ...

Shane Sweet talks with Chris Scaturro, who recently acquired a fuel company, about his decision to go “all in,” the “electrify everything” movement, and the future of heating oil and propane: It was 1994 and Chris Scaturro was 12 years old. His grandfather owned a propane and oil company in the Hudson Valley of New York State. It was summer and ...

In a perfect world, wouldn’t you love to have the ability to increase your employees’ wages in conjunction with inflation? Most employers wonder if increasing employees’ wages is actually possible in today’s work environment. But what is possible is giving employees access to helpful money management tools. When your employees understand basic budgeting, it can help reveal financial waste they ...

Now that the winter is behind us, dealers are reflecting on how things went financially and how to shift gears for the remainder of the year to get back on track with their annual profit targets. If you were like most full-service dealers, you experienced a mix of ups and downs over the course of this past winter. For the ...

Life, Liberty and the Pursuit of Happiness are, as the Declaration of Independence states, certain unalienable rights. The business world, and the delivered fuels industry (heating oil and propane) in particular, has enabled many people to pursue their dreams and create happiness for their families, employees and customers. The fuel industry has some great history. In 1933 Leon Hess, age ...

The New York Propane Gas Association (nypropane.com) announced recently that the state now has a propane tank “container law” on the books, reports Shane Sweet: For those who have not followed this process, NYPGA has been pursuing the passage of a container law for the better part of 10 years. Lawmakers in New York twice passed container law legislation, twice ...

Checkout pages are critical to your business’ website. There are two choices. Marci Gagnon explains. Marci Gagnon When it comes to designing your website, it’s crucial that you make your checkout page as convenient, simple and easy to navigate as possible for your customers. After all, the checkout page is where your customers ultimately decide to place an order or ...

“I’m proposing an ambitious series of policies to insulate our most vulnerable households from exorbitant energy bills, and to clear the path forward for a more sustainable future,” New York Gov. Kathy Hochul said in her State of the State Address. “We’re calling it ‘The EmPower Plus’ program, and it will help low-income families retrofit their homes by adding insulation, upgrading appliances, ...

Fans of maple syrup might not know: Propane often has a role in producing it. Bill Overbaugh of Trumansburg, New York, is marketing propane-fired maple syrup from central New York State. Overbaugh and his father, Tom, have been making the syrup for years from the sugar maples on their property. The boiling process, which renders the sap from the sugar ...

Fuel dealers may add customers through marketing or acquisition. Steve Abbate, managing director of Cetane Associates asks: Is one better than the other? On occasion we are asked if it is more cost effective to gain an account through sales and marketing or through an acquisition. Over the years we have completed the analysis several times.  To do the analysis ...