Blog

Drones

I was attacked by armed drones, survived, and am here to tell you about it. Webster defines drones in part as “an unmanned aircraft or ship guided by remote control or onboard computers.” We are under assault by drones now.  A recent “near death” experience drove home the notion that we, as an industry, need to deploy our own drones. ...

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The Ductless Mini Split Rage

Since about 2005 I have been following the ductless mini split system market, although I’ve heard that they have been around since the mid-60s. I must say over the past several years, Mini’s have become the rage—I continually hear how popular these systems have become. As far as what brand is the best, in the interest of not offending any ...

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Contagion

In the past decade, natural gas utilities have added 300,000 miles of distribution mains to serve 17 million more customers.” —American Gas Association The above was the opening slide from a presentation I attended at Propane Days in Washington in June. Jeff Petrash, VP and general counsel of the National Propane Gas Association spoke on the expansion efforts of the ...

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Who or What Is a Rep?

Many of you may wonder about the person referred to as the Rep.—what his or her job really is. In this column I will try my best to offer the answers to the above title. First of all, no matter what profession we are in, we are all representatives of something. If you are a service technician, you too are ...

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Free Markets are Great, We Should Try Them Sometime

Some of my best friends in this industry on both the heating fuels and motor fuels sides are lobbyists. I work with them closely on a range of editorial projects, supporting the industry as best I can and we can as a magazine. And, I do so willingly at both a professional and personal level. That’s quite an admission from ...

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Warranty or Guarantee?

I know that many of you have faced the subject of warranties and guarantees, and I wonder if we really recognize their purpose and meaning.

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The Deep Freeze 2015

By Charles Bursey By the time this article arrives in your mailbox, the snow and cold will most likely have faded away and the spring flowers will be starting to show. However, I’m sure that we will be reflecting on the Deep Freeze of 2015, long after. As I reflect, many of the oil dealers and service technicians that I ...

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Good Vibrations

By Shane Sweet In February, I received an invite to attend an energy symposium at the Rensselaer Polytechnic Institute “RPI” in Troy New York.  The event, sponsored and offered by the New York State Center for Future Energy Systems, a.k.a. “CFES,” focused on energy materials, device development and testing, and systems engineering. At first blush the invitation struck me as ...

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