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Over the past few months I have spoke with owners and managers from many trades about their hiring practice and their ability to do so

John Griffin's farewell column

I know that this may still be mid-summer, but I wonder, for those businesses that survived the last winter that really never came, are you prepared for what might lie ahead?

I often wonder what direction some companies are going when it comes to training

                                                I know that with the winter that never came, I’m sure many business owners and managers are trying to come up with a carrot that will help to bring in more work. One of those methods has always been the bidding or quoting process as it is often referred to.   Whatever you call it, it is ...

            We deal in water every day when we deal with hydronic heating, but can there be too much water moving through the piping? Well, sometimes, and when that happens, the velocity noise can be unbearable. This becomes even more prevalent if zone valves are present. I know many installation companies use zone valves, mainly due to cost, and if ...

Recently, I was asked by a future graduate from a local technical college if he would be considered an oil burner technician or a plumber upon graduating

There is going to be a time when you have a customer that tells you there is no or not enough hot water from a water heater or a storage tank

Other than a stint in Uncle Sam's military, I have spent most all of my career working in the heating oil and equipment business and I can say that I have never experienced a winter like this one

I'm sure that many of us have heard the statement about making the right choices from someone both near and dear to us