There is going to be a time when you have a customer that tells you there is no or not enough hot water from a water heater or a storage tank
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The No-Show Winter
Other than a stint in Uncle Sam's military, I have spent most all of my career working in the heating oil and equipment business and I can say that I have never experienced a winter like this one
Read More »Making the Right Choice
I'm sure that many of us have heard the statement about making the right choices from someone both near and dear to us
Read More »Calculating Heat Loss
In order to determine the correct size needed for a heating system in any home, calculating a proper heat loss is required
Read More »The Gremlins in the basement!
Oh, the cool air of winter is well upon us now. The boilers have been buzzing away and all our customers are happy ones, right?
Read More »‘To Be or Not To Be”
I have on many occasions talked to tradesmen who have pondered the idea of going into business for themselves and if it's for the right reasons
Read More »Sid Harvey’s
This past fall I went on Sid Harvey's factory tour on this, their 80th anniversary year. I had been to the Long Island plant many times, but this was of their new plant in Andrews, South Carolina
Read More »Women in the Industry
Over the years while working in many phases of this industry, I have come to realize that one of the most often overlooked groups of people in our industry is the women who work for our companies
Read More »What makes a happy customer?
When it gets cold out, we want it to be nice and warm and toasty inside our customers' homes, right?
Read More »To train, or not to train?
The many of you who know me know that I have been an advocate for training since my career in the oil industry began, and I always will be. I'm always amazed at how many people seem to say 'I'm all set" when it comes to training or how little their enthusiasm seems to be
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