Operations

Demystifying Credit Card Processing

By Collin Sullivan, National Account Manager, AVATAS Payment Solutions Understanding credit card payments was one of my immediate challenges when I joined this industry. It’s a confusing process for those who don’t live it every day, and some merchants are taken advantage of because they lack deeply specific knowledge. With that in mind, I’ve put together a quick “credit card ...

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The Power of Positive Marketing

In 2014 the nation saw one of the biggest upsets in recent electoral history as the heavily democratic state of Maryland elected a republican governor. Larry Hogan was outspent by democratic Lt. Governor Anthony Brown whose marketing campaign focused heavily on the negative attributes of Hogan, his staff, and an open condemnation of what Brown claimed was Hogan’s “dangerous agenda”. ...

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Baby Boomer Owners Fret More Than ‘In-Control’ Millennials, Chase for Business Survey Reveals

Millennials are more likely to feel in control in running their small businesses while GenX and Boomer business owners feel more challenges, according to findings released today from Chase for Business. Chase’s “Survey for the Ages” quizzed Baby Boomer (ages 51-69), GenX (35-50) and Millennial (18-34) small business owners on topics from technology and job satisfaction to digital payments, loyalty ...

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ATA Opposes FMCSA’s Proposed Certification Label Rule

On Aug 3 ATA filed written comments to FMCSA’s proposed rulemaking addressing missing Federal Motor Vehicle Safety Standards certification labels for commercial motor vehicles operated by U.S.–domiciled motor carriers. ATA informed FMCSA that it adamantly opposes the implementation of this proposed CMV certification label rule for several reasons. First and foremost, there is no safety benefit associated with this “mattress ...

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Most Small Businesses Unprepared for Cyber Criminals

A new survey by Nationwide released today reveals that almost eight in 10 small business owners (79%) do not have a cyber attack response plan, even though a majority of them (63%) have been victims of at least one type of cyber attack. The survey was commissioned by Nationwide — the No. 1 total small business insurer — and conducted ...

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On Getting into the Propane Business

  Operational realities of the propane business can give heating oil dealers who are new to it plenty to reckon with, says an expert.   By Stephen Bennett   Launching a propane business is a six- to eight-year proposition and, “in the first three years you’re going to bleed money,” says Sean Cota, managing director of Cetane Associates, a company ...

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Survey: Small Business Group Leaders Say States Favor Big Businesses at the Expense of Small Firms Seeking to Grow

A national survey of 41 leaders of small business organizations representing 24,000 member businesses in 25 states reveals that they overwhelmingly believe that state economic development incentives favor big businesses, that states are overspending on large individual deals, and that state incentive programs are not effectively meeting the needs of small businesses seeking to grow. A large majority also say ...

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Lock It Up

By Collin Sullivan, Avatas National Accounts Manager Security is one of the topics that most often comes up when onboarding new customers and checking in with existing ones. Particularly PCI Compliance and what it means for their business. First, as a merchant who accepts credit cards, you are responsible for securing your customer’s data and complying with PCI standards, but ...

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A Roadmap to Success

By: Philip J. Baratz There is an old adage that you can’t get anywhere if you don’t start with knowing where you are. Scoring yourself and your company can get you moving in the right direction. There are so many quotes attributed to the value of scoring, such as “If it doesn’t matter who wins, why do they keep score?” ...

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Opinion: The Vision of Jerks

By Misty Sexton I recently read an interesting article that claimed many of the best known, top-level executives and trail blazing CEO’s are jerks.  People such as the late Steve Jobs, Howard Schultz, and Jeff Bezos are all said to behave in a way that is borderline tyrant with relentless demands and exceedingly high expectations and yet they are still ...

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