FeaturesBY CHRIS TRACZEK Sears is one of the most recognized and well-respected brands in North America. Sears Home Central in Canada not only epitomizes the brand, but is also Canada’s largest retailer. The mega-retailer is known for brands like Kenmore, its expansive retail outlets and its far-reaching HVAC Service and Equipment Repair network. The breadth of the company’s HVAC Service ...
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Managing your risk
FeaturesSeries to focus on the fundamentals of energy risk managementBy James M. Burr This is the first in a series of articles on energy risk management. These articles will cover the fundamentals of futures, options, swaps, basis and spreads. Each of these tools will be analyzed as to how they can be used to protect various areas of risk. We ...
Read More »At your service – How to avoid the common irritating habits that drive customers away
FeaturesBy Adams Hudson Have you wondered why the most irritated people in the world always call you? Actually, it could have less to do with you than it does with the kind of contracting business you’re in. (Plus, there’s actually good news in the call which we’ll cover in a moment.)Let’s get simple here: HVAC contractors get irritable phone calls ...
Read More »From disaster, inspiration
FeaturesBoiler mishap 40 years ago led to the creation of Hydrolevel Company On Oct. 2, 1962, a boiler explosion claimed the lives of 21 people at a New York Telephone building in Manhattan. The disaster, caused by an undetected low-water condition, forever changed the way all steam boilers, from that point, were manufactured and installed as New York Telephone searched ...
Read More »Skills and thrills: Training program for today’s tradespeople needs to be revamped
Features By George Lanthier This article is based on a thread that was started over Thanksgiving weekend on Dan Holohan’s ‘The Wall.” The thread had to do with a question of whether or not a college education is really necessary for a tradesman today. Personally, I can’t answer that for everyone, but I love the opinions that came out of ...
Read More »What’s old is new: AHR Expo celebrates 75 years with first trip to Orlando, Fla.
Features Celebrating 75 years, the International Air-Conditioning Heating Refrigeration Exposition, fondly called the AHR Expo, will make its debut in a new venue when the show takes up residence in the Orange County Convention Center in Orlando, Fla., for the first time from Feb. 5-9.Billed as the world’s largest HVAC&R marketplace, the AHR Expo, which had its debut in 1930, ...
Read More »A Different Look
New Delivery Cost Reduction method can lower fuel oil delivery costs
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