ASHRAE Announces Staffing Changes Related to Member Services


ATLANTA ‘ Two senior management changes are being announced related to ASHRAE’s Member Services Department.


Carolyn Kettering, who has served as ASHRAE’s director of member services since 1986, is retiring. Joyce Abrams, who currently serves as group manager of education and certification, has been named to fill that position.


The director of member services supports volunteer leaders in the management of the Society’s recruitment, promotion and retention program; the activities and programs of its 170-plus chapters and 14 regions; customer service; research promotion fundraising; and meetings and conferences.


Kettering was hired by ASHRAE in 1985 to serve as meetings manager. She was promoted to director of member services the following year. Her accomplishments during her tenure with ASHRAE include:

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