Alaska Fuel Services, a fuel service in Fairbanks, Alaska, that specializes in commercial and residential oil delivery, including heating oil, equipment fueling, and bulk fuel, implemented Advanced Digital Data’s back office and mobile delivery software, ADD Systems said.
Ben Wilker, owner of AFS, said “The biggest thing I was going after was the ease of routes and trying to be more efficient.” Referring to ADD Systems’ Raven system, Wilker added, “The drivers like using Raven. It’s made everything easier on everyone, from tickets to routes. Our days are quicker and more efficient. The biggest benefit that I didn’t anticipate was delivery error went down to almost none. If a driver went to the wrong house, it tells him. It’s a huge benefit for us.”
Alaska Fuel Services also implemented ADD Energy E3 for its wholesale and retail fuel business. E3 is a comprehensive management system that encompasses and integrates accounts receivable, credit, delivery, service and inventory, and more.
Based in Flanders, N.J., ADD Systems provides software for the petroleum distribution, HVAC and convenience store industries. Its software solutions include ADD Energy E3, ADD eStore, Atlas Reporting, Raven and Pegasus mobile truck computers, and SmartConnect, a web services gateway. To learn more, visit www.addsys.com or contact the national sales office at 800-922-0972.