Charles Bursey
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THE PRICE IS RIGHT
Wow, who would ever believe in 2016 that we would see oil and propane prices drop to the prices that…
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Service/Sales Technician
By Charles Bursey Sr. Many of you will probably wonder what this article will be about, because the title really…
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Some Thoughts into 2016
Over the past few weeks, I have talked to several contractors who sell oil, LP gas, pellets and heating equipment.…
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Converting to Gas
Like many of you, I have heard (almost on a daily basis) about customers calling their oil dealer or a…
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80 YEARS
During the many years that this magazine has been in existence, I have been one of its many subscribers and…
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Do We Really Understand Efficiency?
I know that every one of you have been questioned about efficiency by your customers, and you do your best…
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The Ductless Mini Split Rage
Since about 2005 I have been following the ductless mini split system market, although I’ve heard that they have been…
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Who or What Is a Rep?
Many of you may wonder about the person referred to as the Rep.—what his or her job really is. In…
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Warranty or Guarantee?
I know that many of you have faced the subject of warranties and guarantees, and I wonder if we really…
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The Deep Freeze 2015
By Charles Bursey By the time this article arrives in your mailbox, the snow and cold will most likely have…
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