Charles Bursey

Burner Out Calls

Some of these calls have been so interesting that I have even gone with a company representative to visit the job site.

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Call it a Wrap!

By now, I know most of you have noticed that several oil, mechanical companies and even Dunkin Donut’s have been wrapping their vehicles with some pretty fancy and eye catching advertising designs.

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Some Thoughts and Cautious Advice

By Charlie Bursey Now that winter is approaching, more and more companies are finding themselves getting calls from customers that were told in the spring that a new boiler or furnace was needed before winter. I think that most readers will agree that nothing changes—customers always wait to do in December what they could have done from May to October. ...

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Webinar Training

During my many years in this industry, I have spent hours both teaching and attending training programs. I have traveled to almost every New England state, and beyond, for training that I knew was necessary for me to “stay ahead of the curve,” as the saying goes.

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Gas Conversions: The Hidden Costs

Over the years, most of us have become too familiar with the words gas conversion. Contractors are hearing that their customers have decided (rightly or wrongly) that either LP or natural gas offers a better value, compared to other fuels they have purchased over several heating seasons. The equipment marketers are also promoting higher efficiency heating equipment that is cleaner ...

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The Healthy Home Comfort System

Recently I attended what I will term an 'energy update" training class that was focused mostly on the different types of fuel products: wood, coal, oil, LP and natural gas and how these products affect the consumer's annual energy cost.

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Avoiding Freeze Ups

This has been a winter I think we will all remember due to the snow and the many below zero days we experienced this heating season.

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60 Years & Counting

This year, many of you may have had the opportunity to take part in the Oil and Energy Service Professionals Convention and Trade Show, held in what is often referred to as Chocolate Town USA, or Hershey, Pa

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