Charles Bursey

Who Listens?

Over the years, I have talked with several technicians, service managers and company decision makers pertaining to heating product issues.…

The Good, Better and Best

Over the years, many of you may have heard these words made popular by a company called Sears. The concept…

Hanging Up That New Boiler

                                  Most all of you by now have heard or read about the wall-hung condensing boilers that seem to be…

Hydronic System Protection

Over the years, I'm sure that many of you have been called by a customer to inform you they are…

Defending the Oil Nozzle

Over the years, I have purchased and, like most of the readers, have replaced my fair share of nozzles. I…

Fuel Additives

Storm Troopers

By now many readers have heard, read about, seen or experienced the aftermath of the recent Hurricane Sandy that made…

Think About Super-Sizing

Recently, I have heard stories in the media about fast-food restaurants serving super-sized burgers, fries and soda

OIL VS GAS

As we start to look ahead to the coming heating season, many oil dealers are telling me that they are…

Who’s looking to hire?

Over the past few months I have spoke with owners and managers from many trades about their hiring practice and…